A new ranking has revealed the worst airlines in Europe, based on reliability, payment behaviour for compensation, and customer satisfaction. Flightright, the German company that helps air passengers claim compensation for delays, cancellations, and denied boarding, evaluated cthe 20 largest airlines in Europe, listing them in a table from the lowest rating on the top to the highest rating at the bottom.

The worst performing airline, according to Flightright, is Finnair. Following close behind were low-cost airlines Vueling and Ryanair. Despite its premium reputation, Finnair, the flag carrier and largst airline in Finalnd, had a low score of 2.48 out of 10. In Q2, the airline's profits plunged by 76.4% due to industrial action, which also impacted operational stability. This, alongside unreliable summer schedules, resulted in sudden last-minute changes with limited rebooking options.