SINGAPORE - A travel agency in Singapore had its licence revoked on Sept 3 over its continued failure to submit its audited statement of accounts (AA) and annual business profile returns (ABPR).

In a statement on Sept 4, the Singapore Tourism Board (STB) said Zayn Travels is no longer permitted to carry out any travel agent activities.

The agency must refund all its existing customers or hand over its existing obligations to licensed travel agents to fulfil.

Checks by The Straits Times on its social media accounts show that it offered trips to Mecca, Saudi Arabia for the umrah pilgrimages and other destinations, such as Indonesia, Vietnam and India.

STB had

in June listed Zayn Travels as among the agencies

to have had their licences revoked. But the board later withheld the agency's name after it had submitted an appeal.

Under the Travel Agents Regulations 2017, licensees must submit their AA and ABPR within six months after the close of their financial year.

"STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore's travel industry," it said.

For the most up-to-date list of licensed travel agents in Singapore, please visit this

website

.