A widespread AWS outage on October 20th crippled numerous online services. The payment app Venmo was among the most significantly impacted platforms. Thousands of users reported being unable to send or receive money.The outage originated from Amazon Web Services, a critical cloud infrastructure provider. This caused a cascade of failures across the internet. According to Reuters, the disruption affected everything from airlines to social media apps.

Downdetector recorded a massive spike in user complaints. Over 5,700 Venmo users reported issues with the platform. Fifty-two percent cited general app problems, while forty-two percent could not log in.The official Venmo Support account on X directed frustrated users to their website for help. This outage mirrors a similar, shorter disruption that occurred just days prior on October 16th. The financial impact on users relying on instant payments remains a primary concern.

The global AWS outage was the direct cause of Venmo's service failure. Amazon's cloud services host critical components for countless companies. When AWS experiences problems, the effects are immediate and far-reaching.Amazon stated it had "mitigated" the underlying DNS issue. However, they warned that some platforms might still experience loading issues as they work through backlogs. This explains why services like Venmo did not instantly recover for all users.

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