Montana VA Healthcare System said it has earned a five-star rating as part of the Centers for Medicare and Medicaid Services 2025 hospital quality ratings.
The ratings are based on five categories: mortality, safety of care, readmission, patient experience, and timely and effective care. A higher star rating, out of five, indicates better performance on these quality measures.
According to the CMS, the Fort Harrison VA Medical Center is the only hospital in Montana to earn five stars in both overall rating and patient survey rating out of 63 Montana hospitals. Fort Harrison is one of only 41 hospitals nationwide to earn a five-star rating for both, Fort Harrison officials said.
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Within the last year, Montana VA Healthcare System instituted several improvements to better serve veterans. These include specialized mental health treatment through their 24-bed Resident Rehabilitation Treatment Program, which provided 93% of patients with alcohol intervention (National Average is 58%); and giving more than 1,250 flu vaccines during the Montana VA's statewide flu drive in October 2024.
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Duane Gill, executive director for Montana VA Health Care System, said the ratings reflect the "excellent care Montana VA Healthcare System provides."
"Our job is to continue raising the bar for customer service and convenience throughout the department, so Montana VA Healthcare System works better for the veterans, families, caregivers and survivors we are charged with serving," he said.
As part of the ratings, 77% of VA hospitals that received an Overall Hospital Quality Star Rating got four or five stars, and no VA hospitals received a one-star rating. More than 90% of VA hospitals with ratings maintained or improved their 2024 star rating.
The MTVAHCS serves over 49,000 enrolled veterans with a staff of more than 1,400 at 18 sites of care across the state.
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